Wood Windows Inc is not an authorized Sierra Pacific dealer. We service, repair, and replace Sierra Pacific windows and doors throughout the Treasure Valley.
Specifications & Testing Data
| Frame material | Aluminum-clad wood: heavy extruded aluminum exterior (0.055 in on Westchester and Transcend sash kits) over CoreGuard Plus-treated wood, eight interior species; Monument also built with an all-wood exterior |
|---|---|
| Design pressure (DP) rating | Monument is engineered for architectural and light-commercial structural loads; ratings vary by size and glazing — verify per unit in the NFRC directory or Sierra Pacific's Architectural Design Manual |
| AAMA performance class | AAMA 2605 powder coat on three finish collections; Matte Textured & Blended collection is AAMA 2604 |
| Glass options | Dual-pane Low-E, Triple-pane Low-E, TrueWarm no-metal foam spacer, Tempered, Decorative (gluechip, rain, reed, satin etch), Grilles between glass or simulated divided lite |
| Available styles | Monument Double Hung, Monument Single Hung, Arched and full-radius Monument hungs, Westchester Double and Single Hung (tilt sash), Transcend replacement sash kits, Monument Horizontal Slider (now obsolete) |
Wood Windows Inc is not an authorized Sierra Pacific dealer. We service, repair, and replace Sierra Pacific windows and doors throughout the Treasure Valley. If your home has Sierra Pacific single or double hung windows, this page explains which version you likely have and what to expect from it.
What Monument and Westchester Actually Are
Sierra Pacific builds its aluminum-clad wood hung windows in three tiers, and homeowners rarely know which one they own. Monument is the top of the stack: a single or double hung designed for architectural, historic, and light-commercial work. It has no jambliners at all, inside or out, so the view through the opening is framed entirely in wood, and the bottom sash side-loads out of the frame for cleaning rather than tilting. It came in full-radius and arched configurations, with dual sash locks standard and hardware in six finishes, and was offered clad or with an all-wood exterior. Westchester is the residential hung beneath it, with a concealed jambliner, a fixed top sash on the single hung and two tilt-in sashes on the double hung, clad in 0.055-inch extruded aluminum. The third tier is the H3 double hung, which uses the company's aluminum-vinyl-wood Fusion Technology frame.
Sierra Pacific also sells Transcend sash kits, replacement double hung sashes sized to an existing opening and installed from the room side without touching frame or trim, clad in the same 0.055-inch aluminum. The Monument Horizontal Slider, a two- or three-lite gliding window on a 4-9/16-inch jamb, is now listed as obsolete on the company's site.
All of it shares the same materials story: CoreGuard Plus-treated wood in eight species (pine standard), powder-coated extruded cladding in 50 colors across four collections, Cardinal Low-E glass on a no-metal TrueWarm foam spacer, and factory Ultra Stain or Ultra Coat interior finishes on newer production.
The Numbers That Matter
Sierra Pacific does not publish a single U-factor for Monument on its product pages; thermal and structural data live in the per-product Architectural Design Manual and in the NFRC directory. As a class, clad-wood double hungs with dual-pane Low-E and a foam spacer land in the high 0.20s U-factor, and triple glazing brings them into the low 0.20s. Hung windows test a step worse than casements of identical construction because a sliding sash cannot compress its weatherstrip. If your label is gone, the CPD number etched in the glass spacer will pull the exact rating from the NFRC search.
Structurally, Monument was engineered for light-commercial loads, which is why it turns up on schools, civic buildings, and larger custom homes. Westchester carries standard residential ratings. Verify per unit before assuming a same-size replacement will match.
Where It Fits in Idaho — and Where It Doesn't
Monument's natural habitat here is the North End and East End of Boise, Nampa's older historic blocks, and Caldwell's downtown residential streets, where design review or an owner's taste demanded a true double hung with wood showing on every surface. It also went into 2000s-era custom homes on the bench and in the foothills whose designers preferred hung windows over casements for a traditional elevation. Westchester is more common in semi-custom production homes of the same period.
What ages on them is predictable. Balances weaken and a sash drifts down or will not hold open. Meeting-rail and sill weatherstrip flattens, and winter air leakage climbs; that is the Idaho-specific weakness of any hung window, since our 50-degree daily swings work the sash up and down the jamb thousands of times a year. Insulated glass seals fail on south and west exposures somewhere in the 12-to-20-year range. The powder coat generally lasts, though dark colors chalk sooner on unshaded walls.
Where Monument is not the right target for like-for-like replacement is a house where the owner is tired of the hung format itself. A casement of the same construction seals better and tests better, and on a rear elevation with no design review we will say so. Where a historic district requires a hung profile, Monument's replacement should be another real clad-wood or all-wood double hung, not a vinyl insert.
Repair or Replace — Our Path
Balances, sash locks, tilt latches, and weatherstrip are replaceable on Westchester and H3 hungs and, with more labor, on Monument. Fogged glass goes back in as a matched insulated glass unit. When frames are twisted, rotted at the sill, or the owner wants a whole-house energy upgrade, we quote from the clad-wood and all-wood hungs we carry: the Andersen 400 Series tilt-wash double hung for the most common match, the Marvin Ultimate double hung for extruded cladding and species choices nearest Monument, and the Kolbe Heritage Series when a historic board wants all wood outside as well as in.
Warranty and Service, Locally
Under Sierra Pacific's residential wood/clad warranty for products made since May 2017, dual insulated glass is covered 20 years, triple glass 10, parts 10, labor 2, wood deterioration 20, and AAMA 2605 finish 30 years against cracking and checking, transferable to subsequent owners. Warranty claims go to Sierra Pacific at 800-824-7744. For everything else, including out-of-warranty glass, balances, and full replacement, our Garden City crews handle the work with employee installers only, as we have for 46 years.
Sash dropping or glass fogging on a Sierra Pacific double hung? Request a quote on this page or call (208) 376-2200.
Warranty, line by line
Dual-pane insulated glass 20 years · Wood deterioration 20 years · AAMA 2605 clad finish 30 / 25 / 20 years · Parts: hardware, weatherstrip, standard screens, wood components 10 years · Labor 2 years from manufacture · Vinyl products (separate document) 20 / 20 / 10 years. Labor: Two years from the date of manufacture, only when Sierra Pacific elects to repair or replace, and excluding repainting or refinishing. After that, all labor is the owner's. Read the full breakdown →
Frequently Asked Questions
What is the difference between Sierra Pacific Monument and Westchester double hungs?
Monument is the architectural-grade hung: no jambliners inside or out, a side-load bottom sash that lifts out for cleaning rather than tilting, and structural ratings intended for light-commercial and historic work. Westchester is the residential hung with a concealed jambliner and both sashes tilting in, clad in 0.055-inch extruded aluminum. If your sash tilts, you have a Westchester or an H3 hung; if it slides sideways out of the frame, it is a Monument.
My Sierra Pacific double hung sash drops or will not stay up. Is that repairable?
Usually, yes. A sash that drifts down means a worn or broken balance. On Westchester and H3 hungs the balances sit in the jambliner and are replaceable; on Monument units the balance system is concealed behind the wood jamb and takes more disassembly but is still serviceable. We also see sash locks and tilt latches wear out around the 15-year mark. If the frame is square and the glass is clear, balance and hardware repair is far cheaper than replacement.
What does it cost to replace Sierra Pacific Monument or Westchester windows in the Treasure Valley?
Insulated glass replacement into a sound frame typically runs a few hundred dollars per sash installed. Full replacement with a comparable clad-wood double hung we carry, such as the Andersen 400 Series tilt-wash or a Marvin Ultimate double hung, commonly lands in the low-to-mid four figures per opening installed, more for radius tops and historic-district trim matching. These are broad typical ranges; every opening is measured and quoted individually.
Can I just replace the sashes instead of the whole Sierra Pacific double hung window?
Sierra Pacific sells Transcend double hung sash kits sized to an existing sash opening, installed from inside without disturbing the frame or trim, but those have to come through a Sierra Pacific dealer, which we are not. What we can do is assess whether your frames are worth keeping, replace glass and balances in the sashes you have, or install a full-frame or insert replacement from Andersen, Marvin, Kolbe, or Milgard with our own crews.
Sources & Testing Data
- Sierra Pacific Monument Double and Single Hung product page ↗
- Sierra Pacific Westchester Double and Single Hung product page ↗
- Sierra Pacific Transcend Double Hung Sash Kits product page ↗
- Sierra Pacific Windows Full-Line brochure (PDF) ↗
- Sierra Pacific Windows warranties ↗
- NFRC Certified Products Directory ↗
Last reviewed 2026-09-10 by Wood Windows Inc — (208) 376-2200
