Effective date: July 9, 2026
Wood Windows Inc (“Wood Windows,” “we,” “us,” or “our”) of Garden City, Idaho respects your privacy. This policy explains what information we collect when you visit woodwindowsinc.com, request a quote, call us, or exchange text messages with us, and how we use and protect that information.
Information We Collect
When you request a quote, contact us, or become a customer, we collect the information you provide: your name, phone number, email address, project address, the products or services you are interested in, and any message you send us. Our website also collects standard analytics information such as pages visited, referring source, and device type.
How We Use Your Information
We use your information to respond to your inquiries, prepare quotes, schedule and perform installations and service work, send appointment and service communications you have requested, process warranty work, and improve our website and services. We do not sell your personal information.
SMS / Text Messaging
If you provide your mobile number and agree to receive text messages from Wood Windows Inc — for example by checking the SMS consent box on our quote form, texting us first, or asking us to text you — we may send you conversational and informational messages about your project: scheduling and appointment reminders, arrival notifications, service updates, replies to your questions, and follow-up after completed work. Message frequency varies based on your project. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (208) 376-2200 or info@woodwindowsinc.com. See our SMS Terms & Conditions for full program details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third party.
How We Share Information
We share information only as needed to run our business: with product manufacturers to fulfill orders and warranty claims, with service providers who help us operate (such as our website host, email provider, and text messaging platform, which process data solely on our behalf), and when required by law. We never sell or rent your personal information, and text messaging opt-in data and consent are never shared with third parties for any purpose.
Data Retention and Security
We keep customer records for as long as needed to serve you, honor warranties, and meet legal requirements. We use reasonable administrative and technical safeguards to protect your information.
Your Choices
You may ask us to correct or delete your contact information, opt out of text messages by replying STOP, or opt out of emails using the unsubscribe link. To make any request, call (208) 376-2200 or email info@woodwindowsinc.com.
Contact Us
Wood Windows Inc · Garden City, Idaho · (208) 376-2200 · info@woodwindowsinc.com
We may update this policy from time to time; the effective date above reflects the latest revision.