Customer Stories
What 46 Years of Customers Say
Voted Best Window Company in Boise as a locally owned business — and a Nextdoor Neighborhood Favorite four years running. These are real customers, in their own words.
“I've wanted wood windows for years and Troy helped me take this item off my bucket list.”
“We love our new windows, and the great guys who installed them! They are not only a pleasure to work with, but they are neat!”
“The job went perfectly! The work was done on schedule and exactly as promised.”
“Connell and his team were very professional and educated regarding our immediate needs.”
“Wood Windows Inc. is WONDERFUL! From Troy's professional inspection to the perfect cleanup.”
“I really enjoyed how professional they were and how I didn't have to deal much with city regulations.”
“These guys were all awesome to work with down to the office staff that scheduled our installation.”
“We are so happy with our windows, front door and storm door. The crew who did the work were professional.”
“Both of these guys took time to thoroughly explain the process and product to me, they were prompt.”
“Wood Windows Inc was an integral part of our design and construction team on an award winning project.”
“We highly recommend Wood Windows. We have had Wood Windows do several projects over the years and have always been happy with the quality of their work. We recently replaced a small window that once held an AC unit before we moved in. Everything from the design to the workmanship was impressive. Felipe and Andy were proficient and professional. We are very pleased with our new window.”
“The install team showed up on time, did great work and cleaned up. The finished product looked great.”
“We received excellent service every step of the way and would not hesitate to work with Wood Windows again in the future.”
“Jennifer & her construction crew (Andy, KC, Noah & Enrique) were amazing. Our windows came early & installed professionally. Also Andy made a personal request of applying wood color sealant to match our inside wood. Absolutely would recommend them.”
“Repair of a casement window that got wreaked in a wind storm!! Dale and Jef were awesome!!! They even helped us take down the big ladder we had set up. I will definitely use them again and I highly recommend them!!!”
“Dale was outstanding! Right on time and very knowledgeable. Resolved my door mechanism issue without difficulty.”
“This company is honest, prompt and highly knowledgeable… and HIGHLY recommended!!”
“Kevin Keen was amazing to work with, he had great customer service and communication. If I ever need anything to do with windows again I will be going to him.”
“I have the pleasure of working with Madi Montano as a business partner, and she has been exceptional to collaborate with. She is consistently responsive, courteous, and professional in every interaction. Madi is approachable, easy to work with, and brings a positive attitude that makes collaboration seamless. I truly appreciate her dedication and look forward to continuing to work together.”
“Madi and the whole team are lovely to work with. I really appreciate their attention to detail and clear communication.”
“Just moved to Mountain Home and was looking at new windows for our home, called around at a few places and was recommended by a friend to check out wood windows! I talked to Maddy on the phone and she was extremely friendly and informative.”
“I have 33 year old casement windows from Wood Windows. The opening mechanism broke a month ago. I had little hope it could be replaced as old as it was, so we tired to fit it with no luck. I thought I would have to buy a whole new sent of windows for the front of the house. Even though Wood Windows no longer has this line of windows they so kindly sent out an wonderfully skilled man, Jeff, from their service department. He was able to make repairs, even doing research to find an obsolete part. The price was very reasonable for this repair. I could not be more grateful or pleased. I will use Wood Windows again, when I need to new doors or windows because of this very positive experience. Thank you Jeff and Wood Windows!”
“I have been working with Madi at Wood Windows and she and Chad the owner, and everyone else there has been very professional and friendly! They are always available to help and get right back to me. They have a great showroom to view different options for windows, doors, and fixtures. And they are right in Garden City. Thanks for being so wonderful to work with!”
“Highly recommend Wood Windows! They have amazing customer service and do awesome work! Madi has been a great partner for me!”
“Jeff and Nathan did an excellent job installing our sliding glass door.”
“Felipe and Andy are craftsmen of the old school. Thank you!”
“Wood windows just completed the installation of our Anderson architectural E-Series windows. We're quite pleased with how the company employees handled everything from the initial sales process through installation and clean up. We chose this company because they carried the products that we wanted and they had a full-time staff of installers that have several years of experience. Felipe and Andy did a professional job removing the old windows, installing the new windows, finishing the trim, and cleaning up. They were a pleasure to work with. We recommend this company.”
“I am very thrilled with my new windows. Jc and jerrad did an excellent job. Would recommend to anyone needing windows replaced. They took the time to get the job done right!”
“Love the windows. Ryan and JC were knowledgeable and friendly. Did a great job. While more expensive than some, they are not cut and paste. They take the time to do it right!”
“We have been satisfied customers of Wood Windows Inc. for decades. They installed all the new windows in our North End home remodel thirty years ago and they are all still in perfect working condition. We did not think twice before reaching out to them again for our McCall cabin windows. Connell was helpful and super patient while helping us choose all our new windows, and Justin was willing to work around our complex schedule. Today, Ryan and Nathan came to work on installation and they really went the extra mile to make sure everything was perfect. They were friendly, professional, and very knowledgeable about our window install. The job site was left spotless and the windows sparkling. Thanks for framing our view so beautifully! We highly recommend Wood Windows inc.”
“From the first phone call with Cody to the finished product it was a outstanding experience. They were on time, professional, did an excellent job, cleaned up after job was done. Listened to what we wanted, no pressure , no sales pressure. The job looks great and yes my house is very bright. I would highly recommend them.”
“Felipe, Nathan (the kid), Ryan, and the rest of the crew that came to install our widows were top-notch and did a wonderful job and were very patient and respectful, even through all my chatting with them. I highly recommend to anyone who is interested in getting new windows contact Jennifer or Justin and get a quote from this long-time Boise, Idaho company”
“Kevin has taken great care of us. Very patient and helpful on the sales side, but most importantly he's responsive post-sale. He's been out to the site multiple times to answer questions for installers, do QC, and even got the window company rep out to address concerns right away. Looking forward to working with Kevin again.”
“I found Wood Windows using the dealer search function on Marvin's website. Kevin Keen was my sales rep who helped me navigate through all the options and colors. Order placed and delivered on-time with zero complaints. WWs has all the top brands and their customer service is beyond reproach. Will be purchasing more windows and bifold door for kitchen remodel in the near future.”
“Great experience start to finish. Friendly, knowledgeable, and good communication.”
“Justin Oliver provided exceptional service in helping us replace our sliding door handle. His courtesy and willingness to help were greatly appreciated!”
“The new windows and storm door look great and are noticeably quieter than the old ones. The crew was professional, hardworking, courteous—and did a great job.”
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